HOT LUNCH
December 2024 Lunch Menu
should be ordered ONLINE.
Deadline is Wednesday, November 13.
Please follow the instructions below to place your lunch order(s) online:
(*If you have not set up your FACTS Family Portal, please click here for detailed instructions.)
1. Go to the Renweb link: https://www.renweb.com/
2. Log into your Family Portal – you will need the District Code which is DCAM-NJ; and your User Name and Password.
3. Once you are logged into your Family Portal, on the left side column, select “Student”. Then from the drop down list,
select “Lunch”.
4. Next, you will see your student(s) name at the top of the white screen. Next to the student(s) name you will see
(+CREATE WEB ORDER).
5. Select (+CREATE WEB ORDER), then you will see “Lunch Ordering” and the lunches that are available to order will
be shown. Scroll down for subsequent lunch dates.
6. To select a lunch item, click the box below “QTY” and enter the number of items you wish to order for that student.
Continue with each day’s lunch menu.
7. Once you have completed your orders for EACH student’s lunches, scroll to the bottom of the screen, and the “Grand
Total $________” will appear for the lunches and/or individual lunch items you have selected above for your student or
students.
8. Next select (“Order Items”). Please wait a few seconds for the lunch order to process.
9. The next screen you will see is the “Online Lunch Payment” screen. You will enter your payment information.
10. After you have entered the payment information, click on the “Submit” button. Please wait a few seconds for the payment
transaction to complete. You will receive an email confirmation of your payment.
If you experience problems with your online lunch payments not completing, FACTS (Renweb) suggests that parents
use Google Chrome or Firefox as their browser, and do not use Safari.
Also, you should set your computer to allow “Cookies” from the FACTS (Renweb) website and also to allow “Cross-Site
Tracking” in the “Privacy Settings” from the Renweb website. Sometimes the “Ad Blocker” will catch the FACTS Payment
token when submitting a payment.
Do not leave the order page / payment page until the transaction has completed, which may take several seconds.
Also try removing your financial information from the payment page, and then re-entering your financial information to reset
the bank or credit card numbers and that may clear up the issues that you are having with your payments not completing.